TekSavvy Blog

Phishing Season

[fa icon="calendar'] Mar 11, 2015 4:32:19 PM / by Spencer Antaya posted in Business, customer service, General, High Speed Internet, phishing, Residential, scam, Technical, Teksavvy

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Did you know that when you are on the Internet, it’s always phishing season? You won’t be catching any perch, but you will definitely be having shiny toys dangled in front of you to try to bait and lure you in. Believe it or not, there are people on the Internet always at the ready to take advantage of you.

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The phishing's fine at the Justice Department

[fa icon="calendar'] Dec 17, 2014 10:00:00 AM / by tsiblogs posted in Business, customer service, Residential

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All companies and government offices work diligently to provide and deploy the best and most up-to-date security on the market. Canada's Justice Department operates no differently and, following some internal testing, they are taking a long look at employee email habits.

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Always be careful of Internet scams on social media

[fa icon="calendar'] Oct 22, 2014 10:00:05 AM / by tsiblogs posted in customer service, Residential

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Many individuals spend their days checking for notifications on some of the most popular social media platforms such as Facebook, Twitter, Pinterest and Tumblr. Perhaps they're waiting on a Facebook wall post from a faraway family member they haven't spoken with in some time, or it could be that they've got their eye out for a potential response from a favourite celebrity on Twitter. Regardless, these mediums provide a great way to stay in touch with individuals who might not have regular contact and are a good source of breaking news.

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Did a Canadian court just restrict free speech?

[fa icon="calendar'] Sep 26, 2014 10:00:49 AM / by tsiblogs posted in Business, customer service

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The Supreme Court of British Columbia ruled recently that the ubiquitous Google had to take down entire domain listings from its search engines. This has caught the attention of free speech advocates around the world. At issue was a trade secret battle between two companies involving design thefts and sales. The Electronic Frontier Foundation recently outlined the suit and said the complainant blamed Google for the sale of the proprietary product by allowing it on the search engine. The judge agreed and ordered Google to take down the offending domains, not just across the provinces but around the world.

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Doing What it Takes… for our customers

[fa icon="calendar'] Sep 15, 2013 7:00:39 PM / by tsiblogs posted in CRTC, customer service, Marc Gaudrault, Uncategorized

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Recently we’ve had a number of issues relating to delayed installations and customers offline for extended periods of time.  Frankly we are upset that we haven’t been able to provide the level of service that you have come to expect from us, and that we expect from ourselves.  We want you to know that we have our legal counsel, and the CRTC on it.

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A fish out of water

[fa icon="calendar'] Apr 23, 2012 5:23:32 PM / by tsiblogs posted in AGM, CNOC, customer service, customers, General, internet, Rocky Gaudrault, Teksavvy

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I’m gone
When I stepped away from TekSavvy last June, I thought I'd reset the clock a little, and work on my health, leave Marc at the helm and see where it went from there. Weeks 1 and 2 went by and I really enjoyed the much-needed downtime. Then the infamous idle hands set in...
Man, was I bored! Having promised myself that downtime, I set off to tackle slower paced projects, which I enjoyed very much (and in which I am still involved). Alas, my old world called. Hell, it yelled!

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