TekSavvy Blog

Smartrg SR808ac Hardware Issue

[fa icon="calendar'] Oct 28, 2019 12:24:30 PM / by TekSavvy Solutions Inc posted in TekSavvy Support, Hardware

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SR808ac's & Heartbreak, that's the hit album, right? Okay, maybe not. We do have some slightly heartbreaking news for some of our customers who have the SmartRG SR808ac modem on their account. We've identified a few hundred accounts that have potentially faulty hardware associated with the service. The hardware fault can lead to looped booting sequences. This means that should this issue ever arise with your hardware, you will experience your hardware endlessly restarting itself, never to fully connect again. Not ideal for trying to stay connected to the web. 

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Westward we go!

[fa icon="calendar'] Mar 28, 2019 8:15:00 AM / by Marvin Handsor posted in canada, Low Cost Internet, Residential, Teksavvy Internet, VoIP, TekSavvy

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HEY WESTERN CANADA! WE’RE LAUNCHING IN ALBERTA, B.C., MANITOBA AND SASKATCHEWAN!

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Why does my wifi suck?

[fa icon="calendar'] Jan 15, 2018 9:06:47 AM / by Marvin Handsor posted in Low Cost Internet, tech, Teksavvy Internet, TekSavvy

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How many times have you asked yourself this question? You have a high powered router (at least that's what it said on the box), you have high speed internet, and your devices are all less than five years old. So why does your WiFi suck? In a word? Congestion.

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Hackers come in all shapes and sizes

[fa icon="calendar'] Oct 31, 2017 3:15:00 PM / by tsiblogs posted in Residential

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Anyone in Canada who goes on the Internet needs to be cautious about not over-sharing on questionable websites and social media pages alike, because there are always hackers and other criminals lurking in the corners. And this means that a lot of people in the nation need to learn best practices, because there are so many individuals online - more than 27.5 million who go online regularly, according to the Canadian Internet Registration Authority. 

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Beware Phishing Emails Posing as TekSavvy

[fa icon="calendar'] Feb 10, 2017 1:51:36 PM / by Jake Normandin posted in internet, phishing, TekSavvy, email

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We’ve noticed that a number of users received phishing emails that pose as TekSavvy. These emails are not sent by or endorsed by TekSavvy in any way. Do not click on any links or provide any personal information. If you receive a suspicious-looking email, like the one below, delete it.

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Safer Internet Day

[fa icon="calendar'] Feb 7, 2017 9:45:30 AM / by Jake Normandin posted in internet, safety, media smarts, TekSavvy

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Today is Safer Internet Day, a worldwide awareness event to find ways to make the internet safer for everyone on it. As a leading internet service provider across Canada, TekSavvy is committed to supporting our customers in having an outstanding and safe experience with their internet… We’ve teamed up with our friends at MediaSmarts to provide some great resource for adults and kids alike that show how you can be safer on the internet – today, and every day after.

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TekSavvy is proud to sponsor Ottawa Dev Day 2015

[fa icon="calendar'] May 4, 2015 11:54:26 AM / by Spencer Antaya posted in General, Ottawa, Sponsorship

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Let's Stop Cyber Bullying

[fa icon="calendar'] Apr 2, 2015 10:47:15 AM / by Spencer Antaya posted in General

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Phishing Season

[fa icon="calendar'] Mar 11, 2015 4:32:19 PM / by Spencer Antaya posted in Business, customer service, General, High Speed Internet, phishing, Residential, scam, Technical, Teksavvy

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Did you know that when you are on the Internet, it’s always phishing season? You won’t be catching any perch, but you will definitely be having shiny toys dangled in front of you to try to bait and lure you in. Believe it or not, there are people on the Internet always at the ready to take advantage of you.

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The Best Ways to Spend Your Family Day This February

[fa icon="calendar'] Feb 10, 2015 10:00:11 AM / by Spencer Antaya posted in family, Family Day, General, High Speed Internet, High Usage Rate, online, Residential

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It’s February. Spring is around the corner, but winter still lets us know that we are The Great White North, reminding us of our favourite season here in Canada. That’s okay, because we have a fantastic holiday filled with warmth and love coming up! No, not that one... It’s Family Day! Family Day is a holiday meant to spend with family to create, share and foster memories with those that mean so much to us all.

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