Recently we’ve had a number of issues relating to delayed installations and customers offline for extended periods of time. Frankly we are upset that we haven’t been able to provide the level of service that you have come to expect from us, and that we expect from ourselves. We want you to know that we have our legal counsel, and the CRTC on it.
When I was asked to give a talk about the evolution of access at the ISP Summit in Toronto, it got me thinking about how it’s impossible to separate that evolution from the ups and downs we’ve experienced at TekSavvy. The reality is that without proper access to incumbent networks, ISPs like ours can’t survive. And our survival is critical if we want to ensure a competitive market that benefits consumers.
(pour la version française veuillez cliquer ici)
2128 addresses. At 340 undecillion, that’s a lot of addresses. (It is million, billion, trillion, quadrillion, quintillion, sextillion, septillion, octillion, nonillion and decillion before we get to undecillion. So, a lot…)